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Questions about Block Guard: Spam Call Blocker, call blocking setup, or this site? Here's how to get answers fast.
Email support
The Block Guard: Spam Call Blocker team answers setup questions, troubleshooting requests, and feedback by email.
support@blockguard.appOfficial product site
Detailed feature documentation, help tools, and the latest product news live on the official Block Guard: Spam Call Blocker site.
Visit blockguard.appCommon questions
AI risk scoring, app setup, whitelisting, spam callers, unknown numbers, SMS filtering, and Android setup are all covered in the FAQ.
Browse the FAQStep-by-step guides
Practical walkthroughs for installing Block Guard, understanding AI-assisted risk scoring, setting permissions, reducing spam calls, filtering texts, and tuning rules.
View all guidesBefore you write in
Two quick checks solve most call blocking issues:
- Permissions: Block Guard: Spam Call Blocker needs the call and SMS permissions it requests during setup to screen calls. If blocking seems inactive, re-open the app and confirm setup completed.
- Whitelist conflicts: if an expected call was blocked, check whether the number is in your trusted contacts - whitelisted numbers always ring through.
When emailing, include your Android version and a short description of what you expected versus what happened. It helps the team get you a useful answer on the first reply.